Returns & Refund Policy
Damaged or Incorrect Product
We understand that accidents happen. If your Smarter HEPA product arrives damaged, here's how to get a replacement quickly:
- Email us at info@SmarterHEPA.com with the following information:
- Order number
- Date of purchase
- Shipping address
- Email address
- Please include a description of the damage and photos for faster processing.
Change of Mind
Products can be returned within 30 days of receipt of order as long as they are returned in good condition and in the original packaging.
Please email us at info@SmarterHEPA.com with your order number, date of purchase, and email address used for the order for further instructions.